These are for the client (endpoint) updates (i.e. Right clicking the affected SUM will give you more details.Ĭhecked the logs in \Program Files\Sophos\AutoUpdate\Logs The dates should be recent and, naturally, alerts and errors blank. The Antivirus database is successfully updated.If you click Update managers in the console you should get a list of the SUMs (do you have more than one?) with potential Alerts and Errors as well as the Last updated date and the Download status (which should say Last checked at:). Wait for the Bitdefender Antivirus definitions to be updated.Perform an automatic upgrade from the Webadmin -> Configuration -> Advanced Options -> Software Update.For more information about the installation, please refer to:
Sophos was replaced by the Bitdefender Antivirus engine. Sophos is considered as a legacy Antivirus provider, prior to the 9.2.1 version, that's why no updates are provided to the older versions of Kerio Connect and its virus databases. While clicking the "Update now" button, the update failed error is returned. Cannot update internal Sophos antivirus now.
Security logs are showing: Sophos virus database is out of date. (Translation from French) The current virus database was updated before: 792 days, 11 hours, 2 minutes While checking the Antivirus section, the virus database report shows the current database was updated a long time ago.
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